Can Buddy™ Back

Terms of Sale, Delivery & Cancellation

Last updated: 23 October 2026

1. Seller and contact details

PARAGA
Business ID: 3344631-6
Aallonhalkoja, 00540 Helsinki, Finland
Email: canbuddy.fi@gmail.com

These terms apply to consumer purchases made in the CAN BUDDY™ online store.

2. Product and prices

One CAN BUDDY™ pack contains 2 lids and 2 reusable straws and costs €10.90. All prices are in euros and include Finnish VAT (25.5 %). Delivery is free. The contract is formed when your payment has been completed.

3. Payment methods

You can pay with online banking, payment cards and mobile payment methods. You choose the payment method on Paytrail's secure payment page after filling in your delivery details. The price is charged when you complete the payment.

4. Payment service provider

Paytrail Plc acts as a collecting payment service provider and is an authorized payment institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For complaints, please contact the website where the payment was made.

Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Phone: +358 207 181 830
Business ID 2122839-7
paytrail.com/en/consumer/information-about-paying

5. Delivery

  • We deliver within Finland only.
  • Delivery is free of charge.
  • Orders are shipped with Posti within 1–3 working days of payment. Delivery usually takes 1–3 further working days.
  • We email you when your order has been shipped.

6. Right of withdrawal (cancellation)

As a consumer you may cancel your purchase within 14 days of receiving the product, without giving a reason.

  • To cancel, email us at canbuddy.fi@gmail.com with your name and order number. We will reply with the return address and instructions.
  • Please do not send returns to the company address shown above. Returns sent without contacting us first may not reach us.
  • Return the product within 14 days of notifying us, unused and in its original packaging.
  • You pay the cost of returning the product.
  • We refund the purchase price within 14 days of receiving your cancellation notice. We may wait until we have received the returned product.
  • Refunds are always made to the original payment method used for the purchase.

7. Defects and complaints

If the product is defective or damaged in transit, email us at canbuddy.fi@gmail.com within a reasonable time after noticing the problem, with your order number and a photo if possible. We will repair, replace or refund it in line with the Finnish Consumer Protection Act. If a return is needed, we will send you the return address and pay the return costs.

8. Disputes

We aim to resolve disagreements by negotiation. Consumers can also contact the Consumer Advisory Services and bring the dispute before the Consumer Disputes Board (kuluttajariita.fi).